OUR SERVICE

OUR SERVICE

“ TAVINOSHIORI ”
WILL SERVE YOU

The main attendant in Tavinos is Tavinoshiori, a concierge created with AI. Just speak to the signage on the large screen located in the lobby, and you can receive the information you need with the use of audio and video in an easy-to-understand manner.

HOW TO USE

“TAVINOSHIORI”

  • Touch Panel

    Touch Panel

    The large signage is operated by touch. Access the information you need intuitively. By scanning the QR codes displayed on the screen, it is possible to check the details on your smartphone.

  • Audio Conversations

    Audio Conversations

    Simply state what you want, such as “a three-hour sightseeing course” or “popular ramen restaurant around Hamamatsucho Station,” etc., to have the answer replied to with voice guidance and displayed on the large-screen signage.

OUR SERVICES

  • Automatic Check-in / Check-out

    Automatic Check-in /
    Check-out

    Provides speedy check-in procedures simply by scanning your passport, etc. Payment can be made either in cash or by credit card.

  • Lobby Attendant

    Lobby Attendant

    Ask the lobby attendant how to operate the AI Concierge “Tavinoshiori” and all other questions pertaining to your stay in the hotel.

  • Lounge

    Lounge

    The lounge can be freely used as a communication area by hotel guests. We hope you will make use of it to interact with other guests.

  • Free Light Breakfast Service

    Free Light Breakfast Service

    A light breakfast (bread, etc.) will be served free of charge in the lounge every morning and free drinks .

  • Laundry

    Laundry

    Coin-operated washing machines and drying machines.