OUR SERVICE

“ TAVINOSHIORI ” WILL SERVE YOU: The main attendant in Tavinos is Tavinoshiori, a concierge created with AI. Just speak to the signage on the large screen located in the lobby, and you can receive the information you need with the use of audio and video in an easy-to-understand manner.

HOW TO USE

“TAVINOSHIORI”

Touch Panel

The large signage is operated by touch. Access the information you need intuitively. By scanning the QR codes displayed on the screen, it is possible to check the details on your smartphone.
Audio Conversations

Simply state what you want, such as “a three-hour sightseeing course” or “popular ramen restaurant around Hamamatsucho Station,” etc., to have the answer replied to with voice guidance and displayed on the large-screen signage.

OUR SERVICES

Automatic Check-in / Check-out

Provides speedy check-in procedures simply by scanning your passport, etc. Payment can be made either in cash or by credit card.
Lobby Attendant

Ask the lobby attendant how to operate the AI Concierge “Tavinoshiori” and all other questions pertaining to your stay in the hotel.
Lounge

The lounge can be freely used as a communication area by hotel guests. We hope you will make use of it to interact with other guests.
Free Light Breakfast Service

A light breakfast (bread, etc.) will be served free of charge in the lounge every morning and free drinks .
Laundry

Coin-operated washing machines and drying machines.
Self-Service Cloakroom

Available before check-in and after check-out (free).
* Luggage must be collected on the same day.